Returns & Exchanges
At TECMARX, we stand behind the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.
Initiate Your Request
Log into your TECMARX account and navigate to the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the electronic device in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping barcodes.
Inspection and Refund
Once our technicians verify the device's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing